Store Policy

1. General Information

MekupAndMore is dedicated to offering high-quality beauty products and exceptional customer service. By shopping with us, you agree to comply with and be bound by the following terms and conditions.

2. Order Processing

Order Confirmation: Once you place an order, you will receive a confirmation email with your order details. Please review the information for accuracy.
Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Policy

Shipping Methods: We offer various shipping options to meet your needs. Shipping costs and delivery times will be calculated at checkout.
Delivery Time: Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery.
Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

4. Return and Exchange Policy

Eligibility: Returns and exchanges are accepted within 2 days of purchase. Items must be unused, unopened, and in original packaging.
Process: To initiate a return or exchange, contact our customer service team at [customer service email]. We will provide instructions and a return shipping label if applicable.

Refunds: Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.

5. Product Availability

Stock Levels: We strive to keep our inventory updated. However, availability of products is subject to change without notice.
Backorders: If an item is out of stock, you may place a backorder. We will notify you of the expected restock date.

6. Pricing and Promotions

Prices: All prices are listed in dollar and are subject to change without notice.
Promotions: Promotional codes and discounts cannot be combined unless stated otherwise. They must be applied at checkout to receive the discount.

7. Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Other payment methods as listed at checkout

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

9. Customer Service

Our customer service team is here to assist you with any questions or concerns. Please contact us at [customer service email] 

10. Changes to Policies

MekupAndMore reserves the right to update or modify these policies at any time without prior notice. Changes will be effective immediately upon posting on our website.

Thank you for shopping with MekupAndMore. We appreciate your business and look forward to serving you!